Complaint #1423923 submitted on 06/16/2015 relating to Asset Recovery Group, Inc.. Complaint relates to Debt collection Medical - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Tuesday 16th June 2015.
The choice I chose above best describes what happened, but there is so much more. They threatened to take us to court and sue, threatened to damage our ( both my wife and I 's ) credit score as much as possible and garnish both My wife and I 's employment checks until debt was settled. We also can not confirm this, but we think there have been attempts by XXXX to contact us through our employers. We want to work with them and pay it off as we did n't even know that this medical bill existed until he called. That is nobody 's fault except ours, and we know this. We will fix it, but he is being very forceful and very abusive in his calls. The agent 's name was XXXX with Asset Systems.
After this conversation with XXXX, my wife called me crying. So, I called him to ask for the name of the company he was with, He immediately went to " Do you want to speak to my supervisor? '' I said no, I just need the name and address of your Company please, which he provided. I wanted to report them for this abusive call and their tactics of trying to collect a {$600.00} debt. We my wife called them back during her lunch break today and to settle on a payment plan, but now I feel I need to take action against them for this type of behavior.
| Company | Asset Recovery Group, Inc. |
| Complaint ID | 1423923 |
| Date Received | 06/16/2015 |
| Product | Debt collection Medical |
| Issue | Communication tactics Threatened to take legal action |
| State/ZIP Code | WA 986XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/16/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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