Complaint #1421060 submitted on 06/15/2015 relating to M&S Recovery Solutions. Complaint relates to Debt collection Credit card - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Wednesday 17th June 2015.
Repeated calls to a number that is not mine, and I have asked them to remove the number from the file. I offered a different number that they could call daily if needed. This company rep stated on voice mails that " A file with your social security number attached is in our office. If you do not contact us you will no longer be allowed to use your bank. '' Also they threatened legal action. When I mentioned that I was going to file a complaint, they said they would no longer give me any written documentation and that they would see me in court. I offered to make a payment plan, but was told that would cost an additional {$5.00} in " processing fees '' per month.
| Company | M&S Recovery Solutions |
| Complaint ID | 1421060 |
| Date Received | 06/15/2015 |
| Product | Debt collection Credit card |
| Issue | Communication tactics Threatened to take legal action |
| State/ZIP Code | VA 201XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes the complaint is the result of a misunderstanding |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/17/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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