Complaint #1805693 submitted on 02/26/2016 relating to TransUnion Intermediate Holdings, Inc.. Complaint relates to Credit reporting - Credit reporting company's investigation Inadequate help over the phone.
Complaint was submitted via Web and sent to the company on Friday 26th February 2016.
Credit score on XXXX XXXX bill went down considerably.Contacted XXXX XXXX, They told me to speak with Transunion, I called them to find out why my score went down.They refused to provide me with the information of why the credit score went down, even after I demanded it! I asked for a manager, they then put me on eternal hold.I then contacted The Consumer Financial Protection Bureau.
| Company | TransUnion Intermediate Holdings, Inc. |
| Complaint ID | 1805693 |
| Date Received | 02/26/2016 |
| Product | Credit reporting |
| Issue | Credit reporting company's investigation Inadequate help over the phone |
| State/ZIP Code | NY 115XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/26/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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