Alorica Inc. Complaint: Cont'd attempts collect debt not owed

#1420225 13 Jun 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1420225 submitted on 06/13/2015 relating to Alorica Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt is not mine.

Complaint was submitted via Web and sent to the company on Monday 22nd June 2015.

Narrative (may be redacted).

Debt is for a monthly charge from XXXX XXXX for my husband for equipment. He agreed that payment would to be paid by monthly credit card deductions about {$17.00} per month. XXXX XXXX is trying to collect for year of XX/XX/XXXX. My husband is deceased with death in XX/XX/XXXX and all equipment was returned to them at that time. I no longer have access to credit card information to ascertain if XXXX XXXX actually charged credit card. Assumption was that monthly bill was being paid by automatic deduction. XXXX XXXX never billed us at the time nor since that time nor have they ever tried to contact my husband and went directly to collection. My husband 's assumption was that the monthly payment was automatically paid by credit card as XXXX XXXX had requested.

Older American, Servicemember

Company Alorica Inc.
Complaint ID 1420225
Date Received 06/13/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Cont'd attempts collect debt not owed Debt is not mine
State/ZIP Code CA 900XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 06/22/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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