Complaint #1419892 submitted on 06/12/2015 relating to Servis One, Inc.. Complaint relates to Mortgage Conventional fixed mortgage - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Friday 12th June 2015.
I have a mortgage with BSI Financial. Numerous times I have requested a loan modification. Several times I was in foreclosure and borrowed money to bring my loan current. Now I am in foreclosure again. I was forced to file a Bankruptcy last time in order to keep my house. Numerous times I send the qualify written request and no replies. My accounted has called the BSI everyday for the last week requesting a payoff statement. No payoff statement yet. Every time my accounted calls they inform him to leave a message for a person named XXXX XXXX who never once returned a phone call and or even replies to emails send from customer service. All I can say they are the worst servicing company. They are going to cost me my house.
Company | Servis One, Inc. |
Complaint ID | 1419892 |
Date Received | 06/12/2015 |
Product | Mortgage Conventional fixed mortgage |
Issue | Loan modification,collection,foreclosure |
State/ZIP Code | CA 902XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes it acted appropriately as authorized by contract or law |
Company Response To Customer | Closed with explanation |
Submitted | Web 06/12/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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