Bankers Auto Acceptance Complaint: Managing the loan or lease

#1418342 12 Jun 2015

Consumer Loan Vehicle loan

Complaint #1418342 submitted on 06/12/2015 relating to Bankers Auto Acceptance. Complaint relates to Consumer Loan Vehicle loan - Managing the loan or lease .

Complaint was submitted via Web and sent to the company on Thursday 18th June 2015.

Narrative (may be redacted).

I Bought a my car from a dealer I have had my car for almost 3 yrs. now. I have paid all my monthly payments without missing any of them. I am almost done with just XXXX payments left. My car got impounded due to parking tickets and got turned over to the fianc company. I have contacted the fianc company to try to come to any agreement to gain my car back. They have increased the number of months I " owe '' wich is not what I have in my contract which will end on XXXX 2015. I have tryed to call them and asked them for more accurate numbers and all they say is XXXX payments plus additional fees. I have actually agreed to the impound fees and late fee that I have gotten for a few late payments. All iam asking for is a more detailed explanation on the charges and see if we can come to an agreement in regards to recovery the car. Thank you for your Att.

Company Bankers Auto Acceptance
Complaint ID 1418342
Date Received 06/12/2015
Product Consumer Loan Vehicle loan
Issue Managing the loan or lease
State/ZIP Code CA 900XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 06/18/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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