Complaint #1418342 submitted on 06/12/2015 relating to Bankers Auto Acceptance. Complaint relates to Consumer Loan Vehicle loan - Managing the loan or lease .
Complaint was submitted via Web and sent to the company on Thursday 18th June 2015.
I Bought a my car from a dealer I have had my car for almost 3 yrs. now. I have paid all my monthly payments without missing any of them. I am almost done with just XXXX payments left. My car got impounded due to parking tickets and got turned over to the fianc company. I have contacted the fianc company to try to come to any agreement to gain my car back. They have increased the number of months I " owe '' wich is not what I have in my contract which will end on XXXX 2015. I have tryed to call them and asked them for more accurate numbers and all they say is XXXX payments plus additional fees. I have actually agreed to the impound fees and late fee that I have gotten for a few late payments. All iam asking for is a more detailed explanation on the charges and see if we can come to an agreement in regards to recovery the car. Thank you for your Att.
Company | Bankers Auto Acceptance |
Complaint ID | 1418342 |
Date Received | 06/12/2015 |
Product | Consumer Loan Vehicle loan |
Issue | Managing the loan or lease |
State/ZIP Code | CA 900XX |
Consumer Consent | Consent provided |
Company Public Response | Company chooses not to provide a public response |
Company Response To Customer | Closed with explanation |
Submitted | Web 06/18/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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