Comerica Complaint: Unauthorized transactions/trans. issues

#1417355 11 Jun 2015

Prepaid card Government benefit payment card

Complaint #1417355 submitted on 06/11/2015 relating to Comerica. Complaint relates to Prepaid card Government benefit payment card - Unauthorized transactions/trans. issues .

Complaint was submitted via Web and sent to the company on Tuesday 16th June 2015.

Narrative (may be redacted).

During a recent audit of my account, I discovered that my account had charges totaling {$1700.00}. However, Comerica/Direct Express says I have done {$2100.00} in charges. I have done the math, have the printout and request your intervention in this matter. I have already complained to them without result.

Company Comerica
Complaint ID 1417355
Date Received 06/11/2015
Product Prepaid card Government benefit payment card
Issue Unauthorized transactions/trans. issues
State/ZIP Code CA 953XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 06/16/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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