Complaint #1415609 submitted on 06/10/2015 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Late fee .
Complaint was submitted via Web and sent to the company on Wednesday 10th June 2015.
good evening, First on XX/XX/2015 i applied and was approved for the Verve credit card throughContinental Finance.After activation " the rep said we have charged your account XXXX '' stunned i " said why so much?? this rude women said very fast XXXX monthly maintance fee,XXXX if i call to make payment over the phone, and i now have to pay XXXX up front " i said no i 'm gon na wait till my due date '' .Which brings me forward to XX/XX/2015, I madeXXXXXXXX online payment to them, well i was not aware you could not use a debit card ....
so they waited uXXXXtil XXXX XXXX XXXX " said you went in and deleted your debit card on line and put in your checking account number right? " I said yes because your site did not mention this.. very rudely the gettleman said that because i now paid 2 days early and changed the amount from XXXX to XXXX mind you the amount is only XXXX well i have to send XXXX XXXX or money gram of return fee of XXXX on top of the XXXX to make up for the XXXX that never even cleared bank of america.Meanwhile the revolked my account and reported me to credit bureau for XXXX and being late.
| Company | Continental Finance Company, LLC |
| Complaint ID | 1415609 |
| Date Received | 06/10/2015 |
| Product | Credit card |
| Issue | Late fee |
| State/ZIP Code | CA 956XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/10/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.