Complaint #1413801 submitted on 06/09/2015 relating to Servis One, Inc.. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Tuesday 9th June 2015.
Dear Sir/Madam : Urgent please. We have an ongoing short sale on our property, but morgage servicer has a Trustee Sale put in place on Friday, XXXX/XXXX/15 TS # XXXX, XXXX. This was an issue of Dual Tracking because we have BSI ( XXXX lienholder ) email communication of minimum acceptable price of $ 750K and XXXX XXXX ( XXXX lienholder ) approval, plus buyer 's ratified purchase offer of $ 780K contract with proof of financing. I have attached all documentations. Hoping for your kind and prompt assistance to this matter so we can save our home. Thank you very much.
| Company | Servis One, Inc. |
| Complaint ID | 1413801 |
| Date Received | 06/09/2015 |
| Product | Mortgage Conventional adjustable mortgage (ARM) |
| Issue | Loan modification,collection,foreclosure |
| State/ZIP Code | CA 940XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes the complaint is the result of a misunderstanding |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/09/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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