Complaint #1804033 submitted on 02/26/2016 relating to Citibank. Complaint relates to Credit card - Delinquent account .
Complaint was submitted via Web and sent to the company on Friday 26th February 2016.
I never received the bills from Best Buy credit card, and therefore was not aware of the payment dates, once I was contacted by phone I learned of the issue and submitted payments immediately, and have paid the balance in full. However, the missed payments have placed a bad mark on my credit report, and as I am a young father of XXXX children who is preparing to purchase a home that is dramatically impacting my life. Please remove these bad marks from my record as I never received the bills.
| Company | Citibank |
| Complaint ID | 1804033 |
| Date Received | 02/26/2016 |
| Product | Credit card |
| Issue | Delinquent account |
| State/ZIP Code | CA 900XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/26/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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