Complaint #1767703 submitted on 02/01/2016 relating to Citibank. Complaint relates to Credit card - Closing/Cancelling account .
Complaint was submitted via Web and sent to the company on Monday 1st February 2016.
Received notice today XXXX/XXXX/2016 that my citicard account ending in XXXX was closed. This was done due to non use of the account but does adversely impact my credit standing since this account had {$30000.00} available. I believe that this adverse action requires prior notice and there was none. Representative I spoke with said this was citi bank 's policy and contacting the cfpb was fine.
| Company | Citibank |
| Complaint ID | 1767703 |
| Date Received | 02/01/2016 |
| Product | Credit card |
| Issue | Closing/Cancelling account |
| State/ZIP Code | OH 451XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/01/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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