Complaint #1404655 submitted on 06/03/2015 relating to J.S Resolution Group, Inc.. Complaint relates to Debt collection Payday loan - Improper contact or sharing of info Talked to a third party about my debt.
Complaint was submitted via Web and sent to the company on Monday 8th June 2015.
Debt collector called me and left a voice mail and immediately called my wife and left a voice mail. I later called the company back and spoke with them and am working on researching the monies allegedly owed and they sent me a settlement offer. I spacificly asked them not to call another number on my account only to speak with me regarding this issue. Less than XXXX min after I got off the phone the same person I just spoke to spoke with my wife. I was confused as my wife was questioning everything including where I lived when I took out the loan 10+ years ago 3 years before I married my wife, 1 year before we made contact again. She knew all of the references that were on the original loan and told my wife " your husband did these XXXX illegal acts behind your back and has been hiding them from you '' These statements are bad enough however when I was speaking with my wife last night she told me that not only did she say these things she coached her into having a conversation about it. My wife did not know my social security number and the agent asked her " isnt the last XXXX of his social XXXX, she said i am not sure and the agent said sure it is. That is when she started explaining all of the details of my debt, from 2005.
Now, I am not the type that would withhold information from my wife, I relay believe/believed that this was settled when I worked with credit counseling but now my wife of nearly 7 years believes I am hiding things from her and gaining her trust back is going to be difficult.
| Company | J.S Resolution Group, Inc. |
| Complaint ID | 1404655 |
| Date Received | 06/03/2015 |
| Product | Debt collection Payday loan |
| Issue | Improper contact or sharing of info Talked to a third party about my debt |
| State/ZIP Code | TX 775XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/08/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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