Regions Financial Corporation Complaint: Cont'd attempts collect debt not owed

#1804029 26 Feb 2016

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1804029 submitted on 02/26/2016 relating to Regions Financial Corporation. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt is not mine.

Complaint was submitted via Web and sent to the company on Friday 26th February 2016.

Narrative (may be redacted).

Regions Bank took money out of my savings account to cover an overdraft fee which my daughter incurred. The company stated because I am listed on her account that they can go into my account and take any fees due if she does not pay for them. I am not happy because I was made aware of this after the fact of Regions Collection going into my savings account and taking money out without my authorization. I feel like a victim of Identity Theft. This is a policy that should be changed. No one including Regions Bank should go into my accounts and take money out without MY AUTHORIZATION,

Company Regions Financial Corporation
Complaint ID 1804029
Date Received 02/26/2016
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Cont'd attempts collect debt not owed Debt is not mine
State/ZIP Code AL 350XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/26/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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