Continental Finance Company, LLC Complaint: Credit card protection / Debt protection

#1404013 3 Jun 2015

Credit card

Complaint #1404013 submitted on 06/03/2015 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Credit card protection / Debt protection .

Complaint was submitted via Web and sent to the company on Wednesday 3rd June 2015.

Narrative (may be redacted).

Applied for Verve mastercardNever received cardCharged {$120.00} annual fee on XX/XX/2015 but never got card or activated it.
Cardholder services said card mailed out XX/XX/2015, three days after i was charged.
To me this should be illegal.
This has happened to many people that i read about online.
XX/XX/2015 the Consumer Financial Protection Bureau ( CFPB ) ordered Continental Finance Company LLC, a subprime credit card company based in Delaware, to refund an estimated XXXX to approximately XXXX consumers who were charged illegal credit card fees. The agency found that the company 's " fee-harvester '' subprime credit cards misrepresented certain fees and hit consumers with illegal charges. The order also requires the company to pay a civil penalty of {$250000.00}.
they are still doing this!

Older American

Company Continental Finance Company, LLC
Complaint ID 1404013
Date Received 06/03/2015
Product Credit card
Issue Credit card protection / Debt protection
State/ZIP Code AL 351XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 06/03/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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