Complaint #1804483 submitted on 02/26/2016 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Can't repay my loan Can't temporarily postpone payments.
Complaint was submitted via Web and sent to the company on Friday 26th February 2016.
In XXXX of 2012 I inquired about obtaining a degree in XXXX. I was soon bombarded by phone calls from the XXXX XXXX and finally was scheduled for an in person meeting with a counselor in the XXXX XXXX, NJ location. I was XXXX years old and unsure of what I wanted to do with my life. My counselor convinced me that the medical assistant program was for me because I would be certified in 9 months and XXXX would help me secure a job after my graduation. Even when I hesitated and told my counselor I wanted to possibly start in XX/XX/XXXX, he insistent that I start by XX/XX/XXXX, meaning I had less than 3 weeks between my first introduction to the XXXX XXXX, to when I would start the medical assisting program. This was short time to make a decision. When I met with the financial services representatives at XXXX they quickly told me they could secure a loan with the Genesis Lending Services to cover the cost of school remaining after federal loans. Again, I was XXXX years old and did not have a parent or guardian present to help with my decision ; just the knowledge that I was now starting school in less than 3 weeks and needed the funds to pay for it. The interest of my loan or how long it would take me to finish payments was never explained to me. I feel the XXXX XXXX in XXXX XXXX, NJ pressured me into enrollment and further more encouraged me to make an irresponsible decision in obtaining a private loan from the Genesis Lending Service.
| Company | Genesis Lending |
| Complaint ID | 1804483 |
| Date Received | 02/26/2016 |
| Product | Student loan Non-federal student loan |
| Issue | Can't repay my loan Can't temporarily postpone payments |
| State/ZIP Code | NJ 077XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/26/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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