Complaint #1399325 submitted on 05/31/2015 relating to Cardinal Financial Company, LP. Complaint relates to Mortgage Conventional fixed mortgage - Settlement process and costs .
Complaint was submitted via Web and sent to the company on Sunday 31st May 2015.
I was charged a delay fee. The delay was the fault of Cardinal Financial. But they charged me a late fee.
First, I sent numerous emails and faxes with my information. I was told that they did n't receive it despite fax confirmations.
Second, I was told my Cardinal that everyone was on vacation and they could n't work on my mortgage approval.
Third, I was told on the day that my mortgage was supposed to close and I did n't have a choice I was backed into a corner. Their practices are criminal.
My other issue is that it took XXXX months for them to give me back the funds that they were supposed to use for my property. They did n't pay it on time. So, I had to pay it. I called and wrote numerous times to get the money back. It took hours.
| Company | Cardinal Financial Company, LP |
| Complaint ID | 1399325 |
| Date Received | 05/31/2015 |
| Product | Mortgage Conventional fixed mortgage |
| Issue | Settlement process and costs |
| State/ZIP Code | CA 950XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 05/31/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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