Complaint #1393878 submitted on 05/27/2015 relating to Embrace Home Loans Inc. Complaint relates to Mortgage Home equity loan or line of credit - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Wednesday 27th May 2015.
I XXXX XXXX applied for a refinance loan for my home with Embrace Home loans. I was assured my application would pass at least that is what the loan officer told me. I asked before I paid XXXX for an appraisal. The loan officer said, " I do not see why it should not pass ''. So I paid for an appraisal. Also I was told I had a credit score of XXXX and my spouse of XXXX. I received a letter from Embrace denying my application and along with that application was my credit score which read XXXX and spouse was XXXX. Furthermore, the appraisal had errors. XXXX error was the house was built in XX/XX/XXXX but it was actually was built in XX/XX/XXXX. Which concludes appraisal was invalid therefore a refund of the appraisal would be appreciated.
| Company | Embrace Home Loans Inc |
| Complaint ID | 1393878 |
| Date Received | 05/27/2015 |
| Product | Mortgage Home equity loan or line of credit |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | TX 782XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 05/27/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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