Valley National Bank Complaint: Taking out the loan or lease

#1390397 24 May 2015

Consumer Loan Vehicle loan

Complaint #1390397 submitted on 05/24/2015 relating to Valley National Bank. Complaint relates to Consumer Loan Vehicle loan - Taking out the loan or lease .

Complaint was submitted via Web and sent to the company on Friday 29th May 2015.

Narrative (may be redacted).

After a serious automobile accident in XX/XX/XXXX, I went to a dealership I had dealt with at least XXXX other times. I was not in a frame of mind to make a decision since I was suffering from a XXXX and had taken off walking XXXX miles due to my condition. the same salesman I had done business with in the past handled the account. He financed my vehicle through a bank VNB. not sure if it was in XXXX or XXXX, since I received harassing phone calls, telling me they had not received payments. Also, my vehicle and another XXXX have same VIN #. I was proud of my credit history until this bank ruined it.

Older American

Company Valley National Bank
Complaint ID 1390397
Date Received 05/24/2015
Product Consumer Loan Vehicle loan
Issue Taking out the loan or lease
State/ZIP Code PA 193XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 05/29/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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