Complaint #1389684 submitted on 05/22/2015 relating to Aspen National Financial, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Frequent or repeated calls.
Complaint was submitted via Web and sent to the company on Friday 22nd May 2015.
They are calling my home and cell repeatedly at all hours insisting that I pay {$200.00} plus dollars more than I owe for processing fees, when I offered to pay what I had and thought that I owed, they refused to take my payment and continued to call multiple times a day. My husband tried to make a payment plan and they again refused to take partial payment insisting on more than we could afford, even though I explained that my husband had suffered a XXXX XXXX and is now a XXXX XXXX veteran and we are trying to recover financially. They call my home and XXXX of our cells repeatedly.
Servicemember
| Company | Aspen National Financial, Inc. |
| Complaint ID | 1389684 |
| Date Received | 05/22/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Communication tactics Frequent or repeated calls |
| State/ZIP Code | AL 352XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 05/22/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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