Complaint #1386860 submitted on 05/21/2015 relating to GLA Collection Company, Inc.. Complaint relates to Debt collection Medical - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Thursday 21st May 2015.
Collection company for a medical bill contacted me and stated employment verification had happened and I could be taken to court. They refused to give me the name of the attorney, stating they had XXXX that they used. I asked for the names of the XXXX and was not provided. She argued that they did n't threaten to take me court, but that I COULD be taken to court. They were also very rude when I disputed the bill, stating the doctor 's office had never billed me for it and I did not know the insurance had denied it.
=They stated I could not do a payment plan without going through their hardship process, which included applying for a loan to get a denial letter, which would be a hit on my credit and more detrimental to me. I was told whatever I sent in would be applied to the bill but that collection practices would continue.
| Company | GLA Collection Company, Inc. |
| Complaint ID | 1386860 |
| Date Received | 05/21/2015 |
| Product | Debt collection Medical |
| Issue | Communication tactics Threatened to take legal action |
| State/ZIP Code | KY 403XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 05/21/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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