Receivables Performance Management LLC Complaint: Communication tactics

#1386583 21 May 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1386583 submitted on 05/21/2015 relating to Receivables Performance Management LLC. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Thursday 21st May 2015.

Narrative (may be redacted).

After several phone calls with XXXX, I got the appropriate amount of debt stated ( {$450.00} ) and was informed that I could make payments until it was paid of. I began making {$50.00} a month payments, after the third month I received a phone call from the debt collector about making the remainder {$300.00} in order to prevent further debt collection action. After calling XXXX, they informed me that I had only three months to pay off the full {$450.00}. I was not aware of this and in none of the multiple phone calls did anyone state that this was the case. Otherwise I would have paid the entire amount prior to the three month mark to avoid a mark on my credit. I have paid off the full amount now ( less that three months after it went into collects ) but now there remains a mark on my credit for a collection agency.

Company Receivables Performance Management LLC
Complaint ID 1386583
Date Received 05/21/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Communication tactics Frequent or repeated calls
State/ZIP Code WA 984XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 05/21/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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