Herbert P. Sears Co., Inc. Complaint: Taking/threatening an illegal action

#1384421 20 May 2015

Debt collection Medical

Complaint #1384421 submitted on 05/20/2015 relating to Herbert P. Sears Co., Inc.. Complaint relates to Debt collection Medical - Taking/threatening an illegal action Threatened to sue on too old debt.

Complaint was submitted via Web and sent to the company on Wednesday 20th May 2015.

Narrative (may be redacted).

XXXX XXXX XXXX XXXX XXXX XXXXThis place stated that I owe {$1500.00} for braces that were not supposed to be placed in my mouth. If anything I should have sued them for XXXX. This dental company quickly threw some XXXX to get a cut of my XXXX benefits, knowing that my XXXX strongly advise me to wait until I got all my XXXX taken out. When I went for my monthly visit I was refused dental treatment due to non-payment. I left the office upset and rejected. I had to walk around for months with XXXX that became painful and disfigured my mouth. Months later I get a bill for {$1500.00} stating I needed to pay in full. I actually tried to work out a deal and even thought of giving them another chance to redeem themselves, but instead they said they would have to charge me the full amount for XXXX, which was close to {$4000.00} after I paid the {$1500.00} that I supposedly owed. They even wanted to charge me for taking the XXXX off, due to their wrong doing. After hearing this I knew this was not the place for me, nor did I trust the practice. A year later I went to a different XXXX office and they helped fix my teeth. We started over and took the XXXX that were put on my teeth by XXXX XXXX. I have talked to other consumers and they agreed that XXXX XXXX is running a very bad business. I did n't report this sooner due to not wanting additional stress. I want people to hear this story, because I am sure I am not the only XXXX that has experienced such poor treatment through this facility. A few years later I check my credit report and not only did they sell my account to a collection company, but they changed the date of service, so the bill would look recent. I am shocked and appalled by this entire thing. Not sure what to do or who I should contact. This has ruined my credit and affected me physically and emotionally.

Company Herbert P. Sears Co., Inc.
Complaint ID 1384421
Date Received 05/20/2015
Product Debt collection Medical
Issue Taking/threatening an illegal action Threatened to sue on too old debt
State/ZIP Code CA 925XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with non-monetary relief
Submitted Web 05/20/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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