Complaint #1384338 submitted on 05/20/2015 relating to Amcap Mortgage, Ltd.. Complaint relates to Mortgage VA mortgage - Credit decision / Underwriting .
Complaint was submitted via Web and sent to the company on Wednesday 20th May 2015.
I applied for a VA loan and the underwriter from AmCap Mortgage set a condition of my loan to provide medical documentation as proof of documentation as an extenuating circumstance of credit difficulties. Additionally, as a condition of the loan I was asked to provide documentation of upgrades done to my home that has been over 9 years past. Additionally, we have been asked to provide evidence of property listed as for sale or rented to support my military XXXX move in 2006, which is over 9 years ago. I beleive the underwriter is asking for obsolete and unatainable information as set conditions for a loan.
| Company | Amcap Mortgage, Ltd. |
| Complaint ID | 1384338 |
| Date Received | 05/20/2015 |
| Product | Mortgage VA mortgage |
| Issue | Credit decision / Underwriting |
| State/ZIP Code | TX 786XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 05/20/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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