Alliance Credit Services, Inc. Complaint: Loan servicing, payments, escrow account

#1384291 20 May 2015

Mortgage Other mortgage

Complaint #1384291 submitted on 05/20/2015 relating to Alliance Credit Services, Inc.. Complaint relates to Mortgage Other mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Friday 22nd May 2015.

Narrative (may be redacted).

My HOA, XXXX XXXX in XXXX XXXX Florida changed the management company they use in the past 6 months. I only received notifications that they were no longer using XXXX, I did not receive a notification of whom our new management company was, therefore, I was not made aware of who to pay our XXXX dues to. I received a letter from XXXX collections company yesterday stating I owe the past due HOA fees of {$240.00} plus a {$150.00} collections fee. The collections fee is more than 59 % of what I owe the HOA. The contact information for XXXX XXXX XXXX.

Company Alliance Credit Services, Inc.
Complaint ID 1384291
Date Received 05/20/2015
Product Mortgage Other mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code FL 321XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 05/22/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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