Jim Bottin Enterprises, Inc Complaint: Disclosure verification of debt

#1382413 19 May 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1382413 submitted on 05/19/2015 relating to Jim Bottin Enterprises, Inc. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Disclosure verification of debt Not given enough info to verify debt.

Complaint was submitted via Web and sent to the company on Tuesday 19th May 2015.

Narrative (may be redacted).

I had a membership with XXXX XXXX. Their business was purchased by XXXX XXXX over XXXX years ago. I never received any notice from XXXX or XXXX that the business had been sold and that my account had been turned over the new gym. Some months later my credit card was charged {$150.00} by ABC financial. So I called ABC Financial and was told they handle the billing for XXXX and I have a membership there. I have never stepped foot in to a XXXX facility and have never signed any agreement with them. They tell me to call XXXX, I do, and XXXX tells me to call ABC. I call ABC Financial I told them that I did not have a membership at XXXX. I had XXXX at XXXX and never signed any agreement with XXXX and I wanted a refund which they refused. I told them to cancel my account. The next year they charged my credit card again. I called again and went through the same conversation. No refund, telling them I do not have an account and they say I do but they would cancel it now. This past year our credit card number had been changed so they can no longer charge it. They have been harassing me via telephone and email. I have called and spoken to XXXX different account reps who say they have taken care of it however, I am still getting emails. Now they are trying to charge late fees and telling me that if I do not respond within XXXX days in writing or pay the bill their office will take action. XXXX will not speak to you about billing at all.

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