Complaint #1764872 submitted on 01/29/2016 relating to Oracle Financial Group LLC.. Complaint relates to Debt collection Payday loan - Taking/threatening an illegal action Threatened arrest/jail if do not pay.
Complaint was submitted via Web and sent to the company on Wednesday 17th February 2016.
My daughter received a phone call today from a XXXX XXXX, Oracle Financial XXXX ext. XXXX, stating he was looking for my other daughter, the alleged debtor. He disclosed how much the debt was, where it originated from and made threatening comments such as : " We are going to seize her tax refund '' " We are investigating her for criminal fraud '' " We know where she lives and are sending someone to serve her '' " We know where she works and are angry with them '' " We are taking you to court for fraud '' I called the company and spoke with XXXX, letting him know he was violating debt collection laws. He stated he did not have time for games and refused to acknowledge his illegal actions. He demanded to know where my daughter was. He refused to provide his last name and hung up on me. I called back and spoke with him again and he hung up on me. I called back a third time and spoke with someone in compliance and was told his name was XXXX XXXX.
| Company | Oracle Financial Group LLC. |
| Complaint ID | 1764872 |
| Date Received | 01/29/2016 |
| Product | Debt collection Payday loan |
| Issue | Taking/threatening an illegal action Threatened arrest/jail if do not pay |
| State/ZIP Code | FL 347XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 02/17/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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