Heartland Payment Systems Complaint: Dealing with my lender or servicer

#1380883 18 May 2015

Student loan Non-federal student loan

Complaint #1380883 submitted on 05/18/2015 relating to Heartland Payment Systems. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Don't agree with fees charged.

Complaint was submitted via Web and sent to the company on Monday 18th May 2015.

Narrative (may be redacted).

I have a XXXX ( XXXX ) loan with ( University XXXX, XXXX, XXXX ) outstanding with XXXX late payments from last year. ECSI told me to fill out a economic hardship application so there is proof of my XXXX last year during those XXXX late payments and they would clear those late payments reported with credit bureau. They accepted my application but the credit bureau is still reporting the XXXX late payments. I need those late payments cleared from my name please. I pay XXXX the amount due on this same loan every month now that my business is reporting income. I would appreciate a little help, especially from all the hard work I put in for a XXXX and the effort it takes to start a business from scratch.

Company Heartland Payment Systems
Complaint ID 1380883
Date Received 05/18/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Don't agree with fees charged
State/ZIP Code MS 386XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 05/18/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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