Complaint #1380368 submitted on 05/18/2015 relating to Capio Partners, LLC. Complaint relates to Debt collection Medical - Disclosure verification of debt Right to dispute notice not received.
Complaint was submitted via Web and sent to the company on Monday 18th May 2015.
The following agency, Capio Partners LLC, filed a derogatory record on my credit report, but i did not receive any notification with a right to dispute. When asked about, a representative informed me that no communication letter was sent out. I had no idea this was on my credit report.
Note : I did pay the debt with my CC because I was buying a car and wanted the record off my report. I was told that the record would be removed, but XXXX confirms it stays on for 7-years.
I want to make this complaint because I feel I should have been given notice with at least 30-days to dispute the claim. I should not have paid the claim as it was a XXXX case from XXXX of 2010. XXXX paid for my XXXX service, but the hospital, XXXX XXXX XXXX XXXX, in XXXX, PA has been harassing me for more money.
I was advised by XXXX that I should not pay the false claim and that I should continue to dispute it to avoid records on my credit report, but this collection agency did not give me a chance to dispute the claim. I have never had a bad record on my credit report and this hurt my overall score.
| Company | Capio Partners, LLC |
| Complaint ID | 1380368 |
| Date Received | 05/18/2015 |
| Product | Debt collection Medical |
| Issue | Disclosure verification of debt Right to dispute notice not received |
| State/ZIP Code | NY 117XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 05/18/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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