Rabobank Complaint: Settlement process and costs

#1378189 15 May 2015

Mortgage Conventional fixed mortgage

Complaint #1378189 submitted on 05/15/2015 relating to Rabobank. Complaint relates to Mortgage Conventional fixed mortgage - Settlement process and costs .

Complaint was submitted via Web and sent to the company on Friday 15th May 2015.

Narrative (may be redacted).

hi I have a mortgage on a dairy farm The dairy portion has been shut down and the buildings that were used to have the dairy have been decommissioned I have lost their permits have lost their status to be a dairy ever again and yet my Bank is requiring excessive insurance on buildings that have no purpose other than just being a shed I have asked them numerous times to send me original copies of the loan documents showing the insurance requirements and they are not willing to produce those I guess an example of this would be if you see an old gas station structure on a lot there are no pumps anymore there 's no tanks anymore there 's no permits anymore The land around it is being used for other purposes but yet the bank still wants to have levels of insurance as if it is a gas station

Company Rabobank
Complaint ID 1378189
Date Received 05/15/2015
Product Mortgage Conventional fixed mortgage
Issue Settlement process and costs
State/ZIP Code CA 956XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 05/15/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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