Complaint #1376356 submitted on 05/14/2015 relating to GFS II, LLC. Complaint relates to Consumer Loan Vehicle lease - Problems when you are unable to pay .
Complaint was submitted via Web and sent to the company on Tuesday 19th May 2015.
The following complaint is against Gateway Financial Services at XXXX, MI for not sold a car in a commercially reasonable manner.
I bought a XXXX Chrysler Voyage with approximated XXXX miles with auto lease from Gateway Financial Services in XXXX, XXXX. Having a financial hardship during XX/XX/XXXX-XX/XX/XXXX, I decided to voluntary surrender the car with Gateway Financial Services. At that time, I could not afford to make payments to the car. I surrender the car with XXXX miles in good conditions at XXXX, XXXX. The outstanding balance was {$8600.00} at XXXX, XXXX.
After surrendered the car, I received a letter to notify me a deficiency balance for {$8500.00} because the car was sold by only {$510.00}. This is really suspicious since the car value was at least XXXX times more, and it represents 5 % of the outstanding balance at XXXX, XXXX. However, the problems do n't stop there because the company, Gateway Financial Services, sue me through the XXXX district court of the State of Michigan this XX/XX/XXXX for a value of {$13000.00}, where the balance was {$10000.00} and the interest accrued was for a value of {$3600.00}. Unfortunately, I was transitioning my home, and I could not object the garnishment on time. Nowadays, I had been garnished my paycheck for a value that is more than the original monthly payment with them.
Having this troubles and do n't understanding how to deal with this firm, I approach to a financial coach associated with XXXX XXXX. He suggested me to made this complaint through the Bureau of Consumer Financial Protection because all the irregularities committed to Gateway Financial Services.
| Company | GFS II, LLC |
| Complaint ID | 1376356 |
| Date Received | 05/14/2015 |
| Product | Consumer Loan Vehicle lease |
| Issue | Problems when you are unable to pay |
| State/ZIP Code | MI 495XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 05/19/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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