Complaint #1375766 submitted on 05/14/2015 relating to American Advisors Group. Complaint relates to Mortgage Reverse mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Thursday 14th May 2015.
WAS DOING a reverse mortgage but because they only can add or tack so much on the original loan we did not close.At that time I had been promised by my reverse mortgae professionals supervisor that AAG would pay certain bills that incurred when -like the mold inspection etc.That wasin XXXX now it is XXXX and I have received imvoices for the bills.XXXX told me to fax the invoices to him and he would see what he could do.All he said was that we did not CLOSE so consequently they could not pay the invoices.This is my basic complaint-his supervisor assured me that they would pay these bills
Older American
| Company | American Advisors Group |
| Complaint ID | 1375766 |
| Date Received | 05/14/2015 |
| Product | Mortgage Reverse mortgage |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | PA 193XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 05/14/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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