Regions Financial Corporation Complaint: Using a debit or ATM card

#1762570 28 Jan 2016

Bank account or service Checking account

Complaint #1762570 submitted on 01/28/2016 relating to Regions Financial Corporation. Complaint relates to Bank account or service Checking account - Using a debit or ATM card .

Complaint was submitted via Web and sent to the company on Thursday 28th January 2016.

Narrative (may be redacted).

I am writing in regards to my Regions bank account. When you call the automated system to verify that checks have cleared my account, the system says that the check has cleared and then the funds are taking out the account. Several days later the money goes back into the account and the check is returned. But the automated system says it 's paid. I also filed for a loan on XXXX different occasions and the never received a denial letter from the bank. The first time I went in I applied for a loan, no letter. Go back a second time and apply with a co signor with a XXXX credit score. I then received a letter of denial but the co signor did n't receive a denial letter. Go back and speak with the branch manager and he stated I could receive the loan with co signor. He stated he did the loan but was denied. Still no denial letter. This is blatant discrimination.

Company Regions Financial Corporation
Complaint ID 1762570
Date Received 01/28/2016
Product Bank account or service Checking account
Issue Using a debit or ATM card
State/ZIP Code TN 378XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with non-monetary relief
Submitted Web 01/28/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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