Equifax Complaint: Incorrect information on credit report

#1370389 11 May 2015

Credit reporting

Complaint #1370389 submitted on 05/11/2015 relating to Equifax. Complaint relates to Credit reporting - Incorrect information on credit report Account status.

Complaint was submitted via Web and sent to the company on Friday 29th May 2015.

Narrative (may be redacted).

I ran my credit report in XXXX and saw that XXXX was reporting that I had XXXX late payments even though I had settled the account and was paying XXXX a monthly payment and was never late. I contacted XXXX and they said they had made an error and would correct it. My bank told me to wait XXXX months knowing I had XXXX until I had to move, so that the credit report would update. When he re ran it today the late payments were still on there. When I contacted XXXX, after being shifted to XXXX different departments and back to the Debit collector I was basically told that even though I was paying the people that bought my account on time XXXX continues to report it as late payments. I explained that I would be homeless and was told tough luck

Company Equifax
Complaint ID 1370389
Date Received 05/11/2015
Product Credit reporting
Issue Incorrect information on credit report Account status
State/ZIP Code IL 610XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 05/29/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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