Kirkland Asset Management LLC Complaint: Communication tactics

#1368035 7 May 2015

Debt collection Payday loan

Complaint #1368035 submitted on 05/07/2015 relating to Kirkland Asset Management LLC. Complaint relates to Debt collection Payday loan - Communication tactics Threatened to take legal action.

Complaint was submitted via Web and sent to the company on Thursday 7th May 2015.

Narrative (may be redacted).

Kirkland is attempting to collect on a debt for an illegal payday lender named XXXX. They have called my work number after I 've informed XXXX XXXX and another company affiliated with Kirland that I ca n't take personal calls at work. Yesterday their collection agent contacted me at work, was not satisfied with my response, and then hung up on me. She then called another XXXX of my contact numbers which happened to be my cell number and hung up on me immediately since her goal was to leave a threatening sounding voice mail in hopes I 'd call them back. Today she called my work number again, I answered the phone immediately but she hung up on me immediately since she could n't get my voice mail. Then she called my cell number and again I picked up immediately and again she hung up immediately since she could n't leave the scary sounding " legal '' message on my voice mail. Finally she called my mother 's number, even though she had already contacted me on my real contact numbers XXXX earlier today but hung up, and finally was able to leave the scary, " legal '' sounding message she was hoping for. Kirland violated the FDCPA by contacting me at work after I 've asked the original creditor, Kirland 's affiliate, and Kirkland not to do so, and then they violated the FDCPA again by repeatedly calling additional contact numbers after they had just spoken to me at my work and cell number. The message they left on my mother 's voicemail also was a violation of the FDCPA as it was very detailed although it was n't my phone, cell or work number and unnecessary since they already had numbers to contact me on. I want them to stop contacting me and anyone associated with me.

Company Kirkland Asset Management LLC
Complaint ID 1368035
Date Received 05/07/2015
Product Debt collection Payday loan
Issue Communication tactics Threatened to take legal action
State/ZIP Code TX 752XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 05/07/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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