Complaint #1763289 submitted on 01/28/2016 relating to Hewitt-Capital. Complaint relates to Debt collection Payday loan - False statements or representation Indicated shouldn't respond to lawsuit.
Complaint was submitted via Web and sent to the company on Thursday 28th January 2016.
I received a call this morning from a group that identified themselves as a courier service that wanted to make sure that someone would be available at my home to receive legal documents.
When I asked what legal documents the person was referring to they let me know that they would have to transfer me to Hewitt Capital who had more information on the situation. XXXX, the representative for Hewitt Capital let me know that XXXX XXXX XXXX was seeking a civil suit against me for a remainder owed on a payday loan from XXXX of 2015.
When I just spoke with XXXX she let me know that her company was not a debt collection company and that was why she failed to let me know that her call was an attempt to collect a debt. It was my understanding from our conversation that she was representing Hewitt Capital in a civil suit being levied against my by XXXX XXXX XXXX.
However, Instead of providing me with just that detail XXXX told me that I could resolve the Civil Suit by taking care of the remaining balance due with a credit or debit card over the phone with her. I gave my information to avoid any further possibility of a civil issue and XXXX told me that the suit would be cleared immediately.
Company | Hewitt-Capital |
Complaint ID | 1763289 |
Date Received | 01/28/2016 |
Product | Debt collection Payday loan |
Issue | False statements or representation Indicated shouldn't respond to lawsuit |
State/ZIP Code | TX 774XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes the complaint is the result of a misunderstanding |
Company Response To Customer | Closed with monetary relief |
Submitted | Web 01/28/2016 |
Result | Timely Response: Yes, Consumer Disputed: No |
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