Complaint #1362876 submitted on 05/06/2015 relating to Barclays PLC. Complaint relates to Credit card - Late fee .
Complaint was submitted via Web and sent to the company on Thursday 7th May 2015.
I received a letter from a credit card co. that my account was closed because it was past due, but I was unaware of a balance because they stopped sending a statement, and they did n't send an e-mail notification either. I paid the outstanding balance, which included {$99.00} in fees plus interest, because I thought it may have been my error, but after researching the matter realized it was n't. now they say because the account is closed and the balance has been paid off they ca n't refundthose fees. I have always up to that point paid my bills on time. This has had an impact on my credit rating.
| Company | Barclays PLC |
| Complaint ID | 1362876 |
| Date Received | 05/06/2015 |
| Product | Credit card |
| Issue | Late fee |
| State/ZIP Code | IN 465XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 05/07/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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