Complaint #1360619 submitted on 05/05/2015 relating to Aurora Financial Group Inc.. Complaint relates to Mortgage FHA mortgage - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Tuesday 5th May 2015.
I was approved for a mortgage loan we found a house we loved everything was rolling into place paid out of my pocket {$1500.00} for inspections then was still told everything was good still with my loan then I put out another {$500.00} for a hot water heater that needed to be installed cause the water heater failed inspection. Everything was still approved had the go ahead from mortgage broker so my realtor was trying to schedule a closing date with my mortgage company. It was then at this time the Mortgage broker XXXX XXXX contacted my realtor and said it was n't going to fly that was all he said to my realtor that was in XXXX I still till this day have NOT heard from XXXX never contacted me to tell me what happened all of the sudden and why did it NOT fly when I put all this money into a house I thought was mine and my families I also called XXXX and left Several messages with him and he still has not returned any of my calls I am very upset with how XXXX XXXX from Aurora Financial group handled my loan and treated me as a customer purchasing a home.
| Company | Aurora Financial Group Inc. |
| Complaint ID | 1360619 |
| Date Received | 05/05/2015 |
| Product | Mortgage FHA mortgage |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | NJ 080XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company disputes the facts presented in the complaint |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 05/05/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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