Complaint #1360385 submitted on 05/05/2015 relating to Zwicker & Associates. Complaint relates to Debt collection Non-federal student loan - False statements or representation Attempted to collect wrong amount.
Complaint was submitted via Web and sent to the company on Tuesday 5th May 2015.
I am writing about the company called Zwicker & Associates, a debt collector located in XXXX, MA. I live in MA also and when my daughter was at XXXX XXXX I took out a MEFA loan for {$3000.00}. I fell behind because of a XXXX and was unable to keep up the payments. The loan was given to Zwicker and I have been paying {$100.00} a month to them for a couple of years. I asked them for a statement and received something that did not clearly tell me how long I will be paying this bill. I am helping my daughter by paying this bill, because I signed for the MEFA loan and she already pays about XXXX a month for her loans. I arranged with Zwicker & Assoc. to have automatic withdrawal at or near the XXXX of each month.
I understand that I agreed to pay my MEFA loan of {$3000.00}. As I have been paying on this debt for two years at least, I should have paid {$2400.00} by now. I would like to have a written statement telling me if there are added costs that disallow me from having this debt paid in full in the next six months. Thank you for your help with this matter.
| Company | Zwicker & Associates |
| Complaint ID | 1360385 |
| Date Received | 05/05/2015 |
| Product | Debt collection Non-federal student loan |
| Issue | False statements or representation Attempted to collect wrong amount |
| State/ZIP Code | MA 015XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 05/05/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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