Complaint #1805013 submitted on 02/25/2016 relating to Citibank. Complaint relates to Credit card - Billing disputes .
Complaint was submitted via Web and sent to the company on Thursday 25th February 2016.
On XXXX XXXX, 2015 I went to XXXX XXXX in XXXX XXXX to pick up silver jewelry samples that were promised to me to be completed on this date. The company told me I had to pay {$550.00} more in order to receive the silver models. I paid on my Citicard and was told to return the following day to pick everything up. When I went back the company refused to release the silver pieces.
When I returned to the US, I was sent a contract from the company stating they owned everything. I have not received anything that I paid for. This was fraud by XXXX XXXX.
| Company | Citibank |
| Complaint ID | 1805013 |
| Date Received | 02/25/2016 |
| Product | Credit card |
| Issue | Billing disputes |
| State/ZIP Code | CA 900XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/25/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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