Citibank Complaint: Improper contact or sharing of info

#1352036 29 Apr 2015

Debt collection Credit card

Complaint #1352036 submitted on 04/29/2015 relating to Citibank. Complaint relates to Debt collection Credit card - Improper contact or sharing of info Talked to a third party about my debt.

Complaint was submitted via Web and sent to the company on Wednesday 29th April 2015.

Narrative (may be redacted).

XXXX/XXXX/2015 XXXX law llc contacted the father of my x husband and my half brother and disclosed the amount of a debt that they claim that I owe with Best Buy which I do not. They disclosed I owe {$5.00}, XXXX and stated they asked my half brother to help pay if off for me. This debt is not showing on my credit report. The girl that talked to my half brother was trying to get him to pay half of the debt right now over the phone. I requested a letter in writing validating this debt which I have yet to see. They are still calling other people regarding this fake debt trying to find out other information about me such as who my boyfriend is and how they can contact him about getting debt paid. I explained this is illegal and read from the credit consumers Web site and they argued with me that it is not illegal. Then XXXX put a man on the phone and he started yelling at me that they have every right to contact people to collect their money to their office. I hung up after stating I am reporting their company to the attorney general office.

Company Citibank
Complaint ID 1352036
Date Received 04/29/2015
Product Debt collection Credit card
Issue Improper contact or sharing of info Talked to a third party about my debt
State/ZIP Code PA 152XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 04/29/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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