Complaint #1348651 submitted on 04/27/2015 relating to M.A.R.S. Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Used obscene/profane/abusive language.
Complaint was submitted via Web and sent to the company on Monday 27th April 2015.
Tried to call company and ask for information about debt. Caller took down my information and explained to me the debt which was fine. Then I started asking credit information as far as will it be removed from my credit report once it is paid. She told me that they made several attempts for me to pay the debt and I would not so therefore they are not going to take it off my credit report even after I pay it. I told her, I never heard of that, usually if you pay it they will take it off your credit report unless it is public records. She said I need to do my research, got mad at me for disputing what she told me and hung up on me. So I called back to try and talk to another rep. I explained to her what had just happened and she was being just as rude and told me the reason why she hung up on me is because They Are Busy. I told her they are rude and do not worry about it and I hung up. Then I called back just to get the company name.
Servicemember
| Company | M.A.R.S. Inc. |
| Complaint ID | 1348651 |
| Date Received | 04/27/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Communication tactics Used obscene/profane/abusive language |
| State/ZIP Code | MI 480XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/27/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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