Complaint #1804659 submitted on 02/25/2016 relating to Wells Fargo & Company. Complaint relates to Debt collection Auto - Communication tactics Frequent or repeated calls.
Complaint was submitted via Web and sent to the company on Thursday 25th February 2016.
I signed for a car loan for XXXX XXXX, he has had car since purchase date of XXXX 2015. He has not made payments and I filed a suit in court to get car returned to me. He returned car to me at court on XXXX XXXX payment was 3 months behind. I paid on XXXX XXXX and on XXXX XXXX. As of today payments are caught up with exception of XXXX XXXX payment ( ten days past due ). I plan to pay this in the next couple weeks and try to sell the car. I explained this to XXXX XXXX at Wells Fargo extension XXXX several times. She keeps calling to have me set up a date to have it automatically taken out of my account, I have told her several times I do NOT want to do that, that I have made two payments this month and plan to get it caught up. She will not take no for an answer, she called me today at work, I told her I cant receive calls at work, she said well you answered did n't you, and she kept trying to keep me on the phone to set up a bill pay date to take it out of my account, I said no, she said why wont you do it? She is a very rude person who keeps calling me, even after payments have been made.
| Company | Wells Fargo & Company |
| Complaint ID | 1804659 |
| Date Received | 02/25/2016 |
| Product | Debt collection Auto |
| Issue | Communication tactics Frequent or repeated calls |
| State/ZIP Code | TN 373XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/25/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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