Complaint #1761513 submitted on 01/27/2016 relating to Data and Contact Management Solutions, LLC. Complaint relates to Credit card - Delinquent account .
Complaint was submitted via Web and sent to the company on Tuesday 2nd February 2016.
On XXXX/XXXX/2016, DCM Services, a debt collector, left a message for me ( the executor of an estate ) on my home voicemail, that was listened to by my daughter and her friends while I was not at home. The call came from XXXX XXXX XXXX ... " Hello this XXXX XXXX XXXX at DCM Services. This is a private message for ________. We are a debt collector attempting to collect a debt of the late__________. Please call me immediately at ... .. '' Although they stated that this is a private message and " if you are not ________, please do not listen to this message. ", they are not authorized to call my home and direct the persons living there as to what they can and can not do in the privacy of our home. I have asked this company to put any requests for information in writing, and I have directed them not to call my home again, prior to this call.
Older American
| Company | Data and Contact Management Solutions, LLC |
| Complaint ID | 1761513 |
| Date Received | 01/27/2016 |
| Product | Credit card |
| Issue | Delinquent account |
| State/ZIP Code | NY 117XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company disputes the facts presented in the complaint |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/02/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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