NetSpend Corporation, a TSYS Company Complaint: Fraud or scam

#1761324 27 Jan 2016

Prepaid card General purpose card

Complaint #1761324 submitted on 01/27/2016 relating to NetSpend Corporation, a TSYS Company. Complaint relates to Prepaid card General purpose card - Fraud or scam .

Complaint was submitted via Web and sent to the company on Tuesday 2nd February 2016.

Narrative (may be redacted).

I bought a netspend debit visa card and they ask for name, address, date of birth, social security number this is a identity theft in the making. And when told NO these people set limits to you which I could not pay an important bill online nor get my money back. Then they tell you they ca n't reverse it. Custom service is poor and keep you on hold for long periods of time ... ..I should n't have to give my social security with all this identity theft out here to use money I put on a card. I 'm very hurt by this I filled ripped off and taken advantage of by netspend

Company NetSpend Corporation, a TSYS Company
Complaint ID 1761324
Date Received 01/27/2016
Product Prepaid card General purpose card
Issue Fraud or scam
State/ZIP Code AR 723XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 02/02/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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