Lansing Professional Business Bureau,Inc Complaint: Improper contact or sharing of info

#1341705 22 Apr 2015

Debt collection Medical

Complaint #1341705 submitted on 04/22/2015 relating to Lansing Professional Business Bureau,Inc. Complaint relates to Debt collection Medical - Improper contact or sharing of info Talked to a third party about my debt.

Complaint was submitted via Web and sent to the company on Wednesday 22nd April 2015.

Narrative (may be redacted).

I was never told directly about this bill that I " owe, '' but instead I found out about the bill when I accessed my credit report. I contacted the Lansing Professional Business Bureau, which is what was indicated on my credit report and they told me that it was " too late '' to send them my XXXX insurance. I have XXXX insurances for this exact reason! When I initially when to the hospital they only took the XXXX insurance card although I handed them XXXX. Then when I call to still give them my secondary insurance, they told me that I could no longer submit it because it was sent to collections. I am never supposed to pay {$500.00} out of pocket for medical bills with both insurances working together. I would like to dispute this medical bill because 1 ) I was never directly informed of the bill 2 ) they informed a debt collector before informing me 3 ) they told me that I could not submit my insurance again, even though I submitted it to them in the first place 4 ) I disputed the medical bill and they did not reach me within the 30 days 5 ) I have called and called and each time I was informed that " nobody could do anything for me. ''

Company Lansing Professional Business Bureau,Inc
Complaint ID 1341705
Date Received 04/22/2015
Product Debt collection Medical
Issue Improper contact or sharing of info Talked to a third party about my debt
State/ZIP Code MI 482XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 04/22/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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