Complaint #1339083 submitted on 04/21/2015 relating to Zwicker & Associates. Complaint relates to Debt collection Credit card - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Thursday 23rd April 2015.
Settled debt with Zwicker & Associates P.C. ( XXXX ) for less than full amount on XXXX/XXXX/15. They took payment and told me that I would get a letter noting this after 21 business days had passed based on what some bank told them they need to do. I have called them @ XXXX a total of XXXX times requesting this letter and have been told that it was mailed but have not rec 'd it. After calling again today XXXX/XXXX/15 ( XXXX XXXX-ext XXXX ), I was told that XXXX of their attorneys has to approve the letter being sent but they would not allow me to speak with this attorney for clarification. I asked for a supervisor ( XXXX XXXX-ext XXXX ) but was told he was too busy to speak with me. I believe that I am getting the " run around '' and would like to file a complaint as this seems to be an unfair debt collection practice.
| Company | Zwicker & Associates |
| Complaint ID | 1339083 |
| Date Received | 04/21/2015 |
| Product | Debt collection Credit card |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | NY 121XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/23/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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