Navient Solutions, Inc. Complaint: Can't repay my loan

#1337403 20 Apr 2015

Student loan Non-federal student loan

Complaint #1337403 submitted on 04/20/2015 relating to Navient Solutions, Inc.. Complaint relates to Student loan Non-federal student loan - Can't repay my loan Can't get flexible payment options.

Complaint was submitted via Web and sent to the company on Monday 20th April 2015.

Narrative (may be redacted).

Navient told me at XXXX point after i filed my bankruptcy that my balance was at a zero balance and discharged in bankruptcy and now they put it all back on and put it back into charge off this was a 2007 private loan and my federal loans have been approved for XXXX discharge and are now at a zero balance but the private loans will not approve me or let it go with my bankruptcy which i had to file XXXX and still no relief please help me

Company Navient Solutions, Inc.
Complaint ID 1337403
Date Received 04/20/2015
Product Student loan Non-federal student loan
Issue Can't repay my loan Can't get flexible payment options
State/ZIP Code MN 559XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 04/20/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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