Complaint #1334479 submitted on 04/17/2015 relating to ECMC Group, Inc.. Complaint relates to Debt collection Non-federal student loan - Taking/threatening an illegal action Threatened arrest/jail if do not pay.
Complaint was submitted via Web and sent to the company on Wednesday 29th April 2015.
i fell behind on my private student loan, but for XXXX yrs i was under an agreement to make {$260.00} a month payments. i recently completed this agreement, but was met with harassment and belittling comments from a manager at Premier Credit. Berating me because I can not afford to increase my monthly payments and was met with resistance to continue payments like i currently am. In XXXX 2013 they offered me a deal to settle my account for XXXX, but now they are telling me i 'm 16 months behind and our threatening to take more income that i do not have as i 'm a mother of XXXX and a full time student. i am more than willing to continue payments to bring my account to zero, but this company is not willing to work with someone on a limited budget and even insulted the fact that i was on a limited budget.
Servicemember
| Company | ECMC Group, Inc. |
| Complaint ID | 1334479 |
| Date Received | 04/17/2015 |
| Product | Debt collection Non-federal student loan |
| Issue | Taking/threatening an illegal action Threatened arrest/jail if do not pay |
| State/ZIP Code | AK 995XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 04/29/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.