ACE Cash Express Inc. Complaint: Cont'd attempts collect debt not owed

#1333824 16 Apr 2015

Debt collection Payday loan

Complaint #1333824 submitted on 04/16/2015 relating to ACE Cash Express Inc.. Complaint relates to Debt collection Payday loan - Cont'd attempts collect debt not owed Debt is not mine.

Complaint was submitted via Web and sent to the company on Friday 1st May 2015.

Narrative (may be redacted).

I never received payday loan and collection will not remove from credit report. The original disagreement was over 7 years ago. Collection agency is reporting it as new debt and did not send a notice before putting it on my credit reports so i could dispute it.

Company ACE Cash Express Inc.
Complaint ID 1333824
Date Received 04/16/2015
Product Debt collection Payday loan
Issue Cont'd attempts collect debt not owed Debt is not mine
State/ZIP Code TX 750XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 05/01/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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