VW Credit, Inc Complaint: Managing the loan or lease

#1332411 16 Apr 2015

Consumer Loan Vehicle lease

Complaint #1332411 submitted on 04/16/2015 relating to VW Credit, Inc. Complaint relates to Consumer Loan Vehicle lease - Managing the loan or lease .

Complaint was submitted via Web and sent to the company on Thursday 16th April 2015.

Narrative (may be redacted).

We made a electronic bill pay through our bank that was incorrect and subsequently overpaid the amount due. When we advised VW Credit of the problem they REFUSED to return our money. Even after being assured by our bank that the funds had cleared, VW refused to return the overpayment. VW can not be trusted. Still have not been repaid for the over payment.

Company VW Credit, Inc
Complaint ID 1332411
Date Received 04/16/2015
Product Consumer Loan Vehicle lease
Issue Managing the loan or lease
State/ZIP Code CA 936XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 04/16/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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